Returns & Exchanges

At Runner, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original box and include all tags, then download and print the prepaid shipping label provided by the portal.

• 3.
  Ship It Back

  Affix the return label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.